Let’s be honest—no one plans to need a tow truck. But when things go wrong on the road, a reliable towing service can be a real lifesaver. At our towing company, we get calls at all hours from drivers who suddenly find themselves stuck, stranded, or just unsure of what to do next.
If you’ve ever wondered why people call for emergency towing—or if you’re wondering whether you should—here are five of the most common reasons drivers reach out for help. And trust us, you’re not alone.
1. Flat Tyre with No Spare or Tools
This one’s probably the most relatable. You’re driving along, everything feels normal, and then—bam!—you hit a pothole or hear that dreaded flapping sound. You pull over and find a completely flat tyre.
Now, if you’ve got a spare, the right tools, and a safe place to work, great. But the reality? A lot of drivers don’t carry a spare anymore, especially with modern cars focused on saving space and weight. Others have never changed a tyre in their life—and that’s perfectly okay.
We often get calls from people in this situation. Maybe it’s pouring rain, maybe they’re on the shoulder of a freeway, or maybe they just don’t feel confident doing it themselves. That’s what we’re here for. It’s better to be safe than sorry, and we’re happy to tow your vehicle to a nearby tyre shop or help swap it out if possible.
2. Dead Battery That Won’t Jump
You turn the key and… nothing. No lights, no engine turnover—just silence. A dead battery can happen for all sorts of reasons: leaving the headlights on, extreme cold or heat, or just an aging battery reaching the end of its life.
Jump-starts are a common fix, but what if you’re in the middle of nowhere with no jumper cables or other cars around? Or you’ve tried jumping it and still nothing happens?
In these cases, a tow truck isn’t just about getting you moving again—it’s about getting you somewhere that can diagnose and fix the problem. We get these kinds of calls a lot, especially early in the morning or late at night when help is hard to find.
3. Accidents and Collisions
Nobody ever wants to be in an accident, but when it happens, the first thing on your mind—after making sure everyone is okay—is often: How am I getting this car out of here?
Whether it’s a minor fender bender or a more serious crash, emergency towing is often needed to clear the vehicle from the road and transport it to a repair shop or your preferred location. Even if the damage looks minimal, it’s sometimes safer to tow the car rather than risk driving it with hidden issues (like a bent axle or leaking fluids).
Our team has handled countless accident tows. We work quickly, safely, and respectfully—because we know it’s a stressful time, and the last thing you need is more hassle.
4. Overheating Engines
You see the temperature gauge rising, steam starts coming out from under the hood, and suddenly your relaxing drive becomes a serious situation.
Engine overheating can be caused by a number of things—low coolant, a broken radiator fan, thermostat failure, or a leaking hose. Whatever the cause, continuing to drive can turn a small issue into a full engine replacement.
If your engine’s overheating, it’s best to pull over, turn off the engine, and let it cool down. Then call for emergency towing. We’ve picked up plenty of cars with steam pouring out and frustrated drivers who just want to get home or to a trusted mechanic.
5. Ran Out of Fuel (Yes, It Happens More Than You Think)
Running out of fuel sounds like something that only happens to “other people”—until it happens to you. Maybe you thought you could make it a few more kilometers, or maybe the fuel gauge was playing tricks. Either way, it’s surprisingly common, especially in rural or unfamiliar areas.
We get fuel delivery calls, but if you’re in an unsafe location or a spot with no clear access, towing may be the better option. No shame in it—we’ve towed everything from hatchbacks to utes that just ran a little too close to empty.
We’ve seen it all: school drop-offs that end with a breakdown, road trips interrupted by engine trouble, or late-night drives that suddenly go quiet because of a dead battery. When drivers call for emergency towing, it’s not always because of a major disaster—it’s often something small that just happens at the wrong time.
And that’s exactly why we’re here. Whether it’s 10am on a weekday or 2am on a long weekend, you can count on us to get you back on track. Just remember: no situation is too small or too embarrassing to ask for help. If your gut says something’s not right, trust it—and give us a call.
If you are in Mill Park, and looking for an emergency towing service, this is the best way to visit us.
Reservoir Towing
58 Anstey Ave, Reservoir VIC 3073
(03) 7046 4990
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